Dear Mr. George-
 
Thank you for taking the time to discuss with me your concerns about the
live music that you encountered while shopping at our University Ave.
location on November 19, 2006. 

Per your request, this email confirms that, at this time, University Book
Store has no formal noise-level policy. However, it is our intent to provide
a pleasant shopping experience for all, and that includes keeping sound at a
reasonable volume. 

Sincerely,
Heather MacCoy

Director of Merchandising & Ma

University Book Store

hmaccoy@u.washington.edu