B	rett Anthony Lamb balamb@seanet.com
	O	bjective Challenging employment that takes advantage of my capacity for problem-solving and uses my extensive knowledge of computer hardware and software, as well as my ability for troubleshooting technical issues.
	E	mployment PSW Technologies System Certification Engineer (Senior Software Technician) 2/97-current Testing new Intel-based systems and peripherals for compliance with Microsoft's hardware and software standards for Windows95 and Windows NT v4.0. Responsible for troubleshooting issues and co-ordination between engineers/developers and Microsoft. Applications Tester (Senior Software Technician) 8/96-2/97 Tested Windows NT operating systems on PowerPC's with a variety of applications to prepare those systems for release. Responsible for thorough testing and maintaining a database of the results. Providence Medical Center Software Support Technician 3/96-8/96 Provided users with first-line technical assistance and support on a variety of systems (Win 3.x, Win95, VAX, Unix) and software, including Microsoft Windows, MS Office, and Novell Netware. Vanstar, Inc. Hardware/Software Configure Technician 12/95 Installed hardware and software into special order systems and customized them for end-users. Components included hard-drives, CD-ROM drives, modems, and network cards. Software included Windows 95 and MS Office Pro. Keane, Inc. Software Support Technician 12/93 - 10/95 Provided quality technical support for Adobe PageMaker, Adobe Acrobat products, Adobe Type products, and Adobe PostScript products on both Microsoft Windows and Apple Macintosh platforms. Prepared training materials and provided training to other technicians to support these products.
	E	ducation University of Washington B. A. from the College of Architecture and Urban Planning 1987 - 1990 Central Washington University 1985 - 1987
	R	eferences Available on request