Seanet is
always working on ways to improve our service. If you would like to
make a suggestion or comment, you may email us at comments@seanet.com.
Here are some of our more recent changes:
We have completed migrating email accounts to the new server.
This
has gone very well.
If you are experiencing
any issues with email, please contact technical support.
F.A.Q.How
Spam system works now.We
have modernized the spam system and improved it so that you can better
control your email. If you login to the webmail system, you
will
now see a
Spam
folder.
Any email determined to be spam, based on filters, will be
delivered to this folder on webmail. The Spam system now
"tags"
messages with a score of *'s the more * (stars) the more likely the
message is spam. There is a loose default rule that will move
any
message that scores 10 *'s to the Spam folder on webmail. All
other email will remain in your Inbox.
**Note**
any email address in your Webmail Address book will be white listed and
considered NOT spam.
Setting Stronger Spam Filters in
local email programIf you do NOT use
webmail, then
we recommend setting up a Spam rule in
your client. There is a header in all emails with the number
of *'s to
rate the message. You can add a filter in your email client
to filter
messages with say 5 *'s and send them to your clients Junk folder.
The
Header that you would filter on is:
X-GUM-MailScanner-SpamScore
Disable
the 'default' spam ruleTo
STOP the default rule of 10 *'s, you must set a rule in the Webmail
system. This rule must be the last rule, to stop the system
from
passing the email to the system rule that is not listed.
The
rule is:
Now
all of your email will be delivered to your Inbox, your email program
can download them and the rule you set in your email client can filter
the spam to your junk folder.
Stronger spam filter for WebmailFor
Webmail there is a
filter
section under Options menu that allows you to put in any filter rule
you would like. If you want a more aggressive Spam filter, you
can
add a rule here that can filter any email with a score of 5 *'s to also
go to your Spam folder. We consider 5 *'s to be a good aggressive filter,
but may catch more legitimate email.
Here is a screen shot to see this
rule.Email forwarding optionsThere
are two options for forwarding email.
Options 1: under
'Options', 'Mail Forwarding'
For this option, you can put in
one or more email addresses you would like ALL email forward to.
You can also choose to KEEP a copy of the message in your
INBOX. The KEEP option puts a copy of all messages in your
INBOX including spam, then passes the messages to any FILTER rules
setup. This can create copies of messages in both the INBOX
and other folders.
Option 2: under 'Options', 'Message Filters'
For
this option, you would create a rule that matched all mail and Redirect
it to another email, you can still choose to keep a copy in the INBOX.
If you follow the example above and have a more aggressive spam
filter, this Redirect rule can be placed below the spam rule so that
you won't get forward the spam.