July 3rd - Intermittent DSL connectivity for Verizon and Qwest PPPOE customers

ONGOING

One of our internal routers, which handles traffic for many DSL customers, is producing errors which may result in intermittent loss of connectivity.  We are aware of this problem and are in the process of configuring a new router to handle DSL requests.  This is a complicated process and we need to do some testing to make sure the switch does not result in a complete loss of connectivity so we appreciate your patience.  We will update this page with more information early next week.

New anti-spam policy implemented on outgoing server mx.seanet.com

February 29th- All outgoing mail through mx.seanet.com must contain a reply-to address in Seanet database

IMPLEMENTED

Due to the spam attack noted below on February 27th Seanet has implemented a new policy on outgoing mail server.  It is intended to help to reduce spam coming from us.  We had to do this to prevent our customers being banned from emailing common addresses such as Hotmail, Comcast, Excite and Google.  New outgoing mail servers will only accept messages with sender's address accounted in our database as either Seanet mail account, a virtual mail, or a domain name.  We allow sender's address as:

john@seanet.com (login <john> must be accounted in database)
john@john.seanet.com (if login <john> has static IP)
john@orca.net (if there is a virtual mail <john> configured for domain <orca.net> in database)
john@acme.com (if there is a catch all for domain <acme.com> in database)

Senders who are using a domain that is not accounted for on their account will not be able to send mail using that address.  We realize this may inconvenience customers in the short-term, but this policy will help alleviate problems caused by spammers.  If you wish to still use mx.seanet.com to send outgoing mail using an address Seanet does not have record of you may call our Technical Support Team and add this domain to your account free of charge.
 

February 27th- Spam email asking for your Seanet webmail password

Restored

It has come to our attention that there are messages purporting to come from seanetmanagement@seanet.com with the subject "Confirm Your Seanet Webmail Account".  In this message, it asks for your password and states that if this is not done immediately your account will be removed.  Seanet will NEVER ask for your password via email and you should not reply to this message.  If you have already responded we recommend you call our technical support staff to assist you with changing your password immediately.