Seanet continues to work towards becoming a no-spam zone and has taken significant steps to limit the quantity of spam delivered to our customers whose email is hosted on our servers. We have now achieved our goal to reduce the level of spam by more than 95%, but work will continue, to ensure this level is maintained over time. The core of our mail filtering setup is the Vircom's Modus Gate Spam Filter Firewall. The software uses ISP configured filter strings as well as Vircom managed filters. Our content filter is automatically updated multiple times a day, to ensure a prompt response to the latest spam outbreaks. Messages identified by the sieve filters are quarantined and eventually deleted. If a message is found to not be spam it can be released within 7 days to the original recipient and used to increase the accuracy of our filters.

What kind of e-mail is filtered? Seanet filters unsolicited messages that advertise all manner of products and services. Examples include prescription medications, herbals, cell phones, psychic readings, porn sites, credit cards, etc. We also filter e-mail from known opt-out mail and bulk email senders. Opt-out email is a system whereby the sender finds your address in some nefarious way (harvesting addresses from web- sites or public discussion forums), then asks you to request removal if you do not want to receive e-mail. Most people find opt-out e-mail to be offensive and classify it as spam. You will still receive opt-in e-mail, which is email that you requested (or at least agreed to receive). Opt-in email is what legitimate bulk e-mailers use eg. Microsoft, deja.com, Amazon.

Some customers may want Seanet to not filter their email for spam. We can exempt individual mail accounts from the scanning process on customer request. Please e-mail spamfilter@seanet.com to request no filtering action to be taken on your account.

Optionally, we are able to generate a daily Quarantine report, listing all blocked messages for your email address and providing a "One-Click" release function to retrieve an incorrectly blocked message. When releasing a quarantined message from the daily Quarantine report, it is also possible to add the sender's address to a whitelist, ensuring all further email from that sender bypass the spam filter. Please log in to the web interface to change this option.

Virus and Attachment Filtering

Mail systems also scan incoming emails for viruses and dangerous attachments. Although the virus signatures are checked for updates frequently, Seanet cannot guarantee the solution will be 100% effective. Customers should have virus protection installed on their own computers to protect themselves against infection from email and other potential virus sources.